Kluist
always committed to the highest quality in safe trading, now reinforced with a powerful digital foundation!
The Exact work order app of OmniMove has not only significantly accelerated the process of completing and submitting work orders, but OmniMove's service and response time during implementation was also excellent.
Rémon Bouman, Kluist
Introduction
Kluist is a leading company in the safe trade, targeting both businesses and wealthy individuals. With a focus on sales, installation and aftercare, Kluist plays an important role in protecting valuables. Customers often approach Kluist through insurers who have requirements for the security of valuable possessions.
The challenge
Traditionally, Kluist worked with paper work orders to record customer data, products and anchoring methods. This process was time-consuming and inefficient: after manually filling in the work orders, they also had to be scanned and emailed to customers and insurers. It was clear that there was a need for a digitalization solution to streamline this method.
Search for a solution
Kluist was already using Exact Online for their accounting, so the team started looking for suitable applications in the Exact Appstore. After testing various options, it quickly became apparent that the available solutions did not meet their specific needs. The simple form they needed could not be realized with standard work order software.
The partnership with OmniMove
After frustrations with the existing options, Kluist decided to work with OmniMove. This collaboration led to a few minor adjustments to the Exact work order template that perfectly matched Kluist's needs. Together they went through the process to create the most efficient and user-friendly app.
With the new application, Kluist can now easily fill in and sign work orders on location. This not only saves time, but also ensures greater accuracy and less chance of errors.
Result
The satisfaction at Kluist is high. The Exact work order app from OmniMove has not only significantly accelerated the completion and sending of work orders, but also the service and response time of OmniMove during the implementation was excellent. Kluist can now work more efficiently and serve its customers better, which has further improved the quality of their services.
