User management

Assign templates to one or more people directly through the portal.

This way, service technicians get their own template(s), such as a work order or inspection(s), and account managers also get their own template(s), such as a quote. Applications like time tracking can also be assigned to everyone. You can even temporarily assign an application, such as an inspection to a subcontractor. Only applications truly relevant to the user will be visible to them.

Dispatching

Automatically distribute tasks/assignments to the correct users.

With many assignments, it's often difficult to automatically send the correct task/assignment to the user. Therefore, the dispatch function was developed: the task/assignment is automatically sent to the correct user. The task/assignment can even originate from another (service) system; see our integration options.

When setting up a template, we also recommend pre-populating as much data as possible by sending it from an assignment. This has the advantage of ensuring the data is accurate and providing more information, allowing the user to complete their assignment/task even more efficiently and effectively. 

GPS  

Location and Time Tracking

While filling out forms, the GPS location is automatically saved, provided the device supports GPS and this feature is enabled. This accurately records where and when a form was completed.

In addition, it is possible to keep a GPS log, automatically saving the user's location at a configurable interval (e.g., every few minutes on Android). This data is securely stored and can be accessed via the portal.

The portal allows you to:

• See where forms were completed, per user and per form;
• Review a user's complete route based on the GPS log, including:
  • Date and time
  • Speed
  • GPS accuracy
  • Direction of movement
  • All associated form data

This functionality provides valuable insights into the workflow and increases transparency and control over location-based activities.

Calculation Fields

The application supports calculation fields that can automatically perform calculations while filling out forms.

This includes instantly calculating total amounts in a quote, with or without VAT, or tracking a score during an inspection. The calculation field adapts based on the entered data, ensuring fast and error-free calculations.

This feature saves time, prevents calculation errors, and increases efficiency during the form submission process.

(QR) Barcode and RFID Support

The application supports scanning (QR) barcodes via the device's camera (iOS and Android), and reading RFID tags on compatible Android devices.

Barcode (QR Code) Scanning

The tablet or phone's camera functions as a barcode scanner. As soon as a barcode or QR code is scanned, the value is immediately recognized and automatically entered into the form.
This prevents typos and allows for quick and error-free selection or data retrieval, for example, when selecting products or objects.

RFID (Android)

RFID tags can be read on Android devices with a built-in RFID reader (such as the Samsung Tab Active 2).
By holding the tablet against an RFID tag, the stored information is automatically transferred to the app.

A practical application of this is inspection work:
Upon arrival at an object, the inspector reads the RFID tag, immediately revealing the object and any associated inspections or data. This increases accuracy and efficiency in the field.

Workflow

Within the app, you can define advanced workflows and business rules tailored to your business processes.

For example, during an inspection, if an inspection item is rejected, a field can automatically appear for entering the reason and adding a photo. This guides the user step-by-step through the correct process, ensuring consistent adherence to agreements and quality standards.

This workflow support enables standardization of procedures, minimization of errors, and improvement of work quality.

Examples of applications:

• A customer submits a request via a web form on the customer portal. This request is automatically reviewed and then forwarded to the appropriate technician via the dispatch function.
• A complete quote process can be set up, from request to approval and follow-up.
• Table data, such as machine information, can be managed centrally (instead of in error-prone Excel files). Using the data source functionality, this data can be used as a dropdown selection in the app.

Flexible and customized

You can fully configure the workflows yourself, or work with our consultants to design a process that seamlessly integrates with your organization. This creates a solution that is efficient, controllable, and scalable.

Cascading Selections and Popup Functionality

Cascading Selections

The app supports cascading dropdowns, which display complex or extensive selection lists in a clear and structured manner.

Selections are displayed in a tree structure, with each selection dependent on the previous selection.
For example: When a user selects an object, only the components specifically linked to that object are shown. This prevents incorrect selections and keeps the selection clear.

Popup Functionality with Search Option

For very large selection lists—such as customers, items, or machines—the popup function offers a solution.
Users can easily search within lists consisting of hundreds or even thousands of items.

Once a selection is made, the associated data (such as customer address, item price, serial number, etc.) is automatically filled in the form via data binding. This speeds up the process and prevents input errors.

Responsive  

Always optimally usable on any screen

Your custom-built app is fully responsive, making it easy to use on any touchscreen device, such as a tablet or smartphone.

The app automatically adapts to the screen size and orientation. Whether you're working in portrait or landscape mode, the content remains clear and user-friendly.

Thanks to automatic screen recognition, the layout dynamically adjusts, so users always have the best possible experience – regardless of the device or size.

Benefits:

• Optimal display on smartphones, tablets, and other touchscreens
• Automatic adjustment when the screen rotates
• Suitable for mobile working in the field and in the office

This ensures your app remains easy to use everywhere, without compromising usability or functionality.

API / Data Source Connector 

Seamless Integration with External Systems

Our solution supports connections with various external data sources, such as web services, SFTP, and Excel files.

With our API and data source connector, you can easily integrate with other software packages. This is included as standard, with SFTP integrated directly into your environment.

Thanks to these connections, you can, for example:

• Manage orders and dropdown lists from a single central database;
• Automatically retrieve data from external systems;
• Return data, such as for direct invoicing via your administrative system.

During integration, you can also see which software systems we have already successfully integrated with, ensuring fast and reliable implementations.

Online and Offline   

Productive Anytime, Anywhere

With our app, you can always keep working, regardless of your network connection. Whether you're on the road, in a location with poor or no connection, like a basement, you can work without interruption.

Benefits:

• No (expensive) roaming charges due to offline use
• Work uninterruptedly, even with poor or no internet connection
• Sync data when there is a connection, for example, in the office
• The app automatically keeps track of new data, ensuring only necessary data is synced and unnecessary data usage is avoided

This allows you to work flexibly and efficiently, without worrying about network problems.

Cloud 

Secure, reliable, and always accessible

With our cloud solution, you don't need to invest in expensive servers or hardware. You gain access to your data anytime, anywhere, via a secure connection.

We host your environment on our own servers in KPN's highly secure data center, guaranteeing optimal security and availability.

Benefits:

• No need to worry about updates, management, or maintenance of hardware and software
• Always work with the latest software version
• Regular feature expansions that you benefit from immediately
• High stability and availability of your OmniMove MobileForms MEAP environment

This ensures a future-proof and worry-free digital work environment.

Security 

Safety and privacy are paramount

Your data is compressed and encrypted between the server and the field technician, and back again. This guarantees secure transfer without data leaks.

We host your data in the ISO 27001-certified KPN data center in the Netherlands, a location with excellent security measures and strict compliance.

Why a Dutch data center?

• High availability and speed of internet within the Netherlands
• Data is subject to Dutch and European privacy legislation (GDPR)
• Your data is protected against foreign legislation such as the US Patriot Act or the old Safe Harbor framework.

With this approach, we guarantee maximum security, privacy, and compliance with relevant laws and regulations.